Shipping & Delivery
Shipping Time & Cost:
We aim to dispatch all orders within 1-2 working days of placing your order or same day if you request 'Next Day Special Delivery' if placed before 3pm.
You will receive an email confirmation once your order has been dispatched with Royal Mail and the tracking information will be available within 48 hours in the email.
We use Royal Mail Tracked® services for all orders. See live tracking information via the Royal Mail link in your dispatch email.
Delivery times outlined below are an estimate provided by Royal Mail. Customer understands that by purchasing postal services via Wyld Cub that we are not responsible for delivery and shipping delays.
UK
FREE: Orders over £45
Royal Mail Tracked Small Items: 2-3 working days* £2.99
Royal Mail Tracked48: 2-3 working days* £3.99
Royal Mail Tracked24: 1-2 working days* £5.99
Special Delivery Next Day (pre 1pm)*: £6.99
*Postal times are a guide as advised by Royal Mail. Special Delivery orders will be prioritised for dispatch, orders must be placed before 3pm for the Next Day service. Applies to Mon-Sat only not including UK Public Bank Holidays. Please allow one extra working day grace period during peak-times such as product launches and sales.
EUROPE
Royal Mail International Tracked: 5-7 working days* £8.99
USA & WORLDWIDE
Royal Mail International Tracked: £11.99
Royal Mail Heavy (2-5kg): £30.00
International Customs Tax & Fees
By placing an order with WYLD CUB™, you accept full responsibility for any local import taxes and fees. Please check with your local customs authority regarding import sales taxes and/or local customs duty taxes and fees before placing any orders with us.
Your local customs authority will likely notify you once your order reaches your country and customs and sales tax may be applied and paid by you before you receive your goods. Any customs delay or charges that may occur is beyond our control.
Shipping Delays
We are not responsible for delays caused by shipping or customs. Please consult the tracking information in your dispatch email or contact your country customs authority.
Lost, Stolen or Damaged Parcels
In the event your parcel has not arrived or arrived damaged, you must contact Royal Mail to make a claim. Always retain your proof of postage and for damaged items retain all packaging materials for evidence of the damage in case they require an inspection.
We cannot accept liability for lost, stolen or damaged parcels. Once a parcel is with the delivery carrier it is their responsibility to uphold their service agreement. By purchasing with Wyld Cub you agree to these conditions.